Alton Towers to introduce virtual queuing for disabled riders

However, disability experts, charities and partners such as Disability Rights UK, Scope, ADHD UK, and the National Autistic Society have welcomed the new virtual system, which they helped to shape.

Lisa Myers, of the National Autistic Society, said she was pleased Merlin had consulted with autistic people and their families and that the Rap eligibility criteria would not change.

“This is an example of an adaptation that can make a real difference to autistic people, enabling them to access facilities and venues,” she said.

“We have worked with Merlin for many years so we know how committed the team is to ensuring their facilities are welcoming and inclusive for autistic visitors.”

John McLachlan, interim chief executive of disability charity Scope, said the new system represented “a positive step in removing unnecessary barriers, to improve the experience of disabled visitors”.